usually provide detailed information on hardware or software organized for quick reference. They may also include other types of information, such as code lists or lists of names and contact information. For software, they often systematically describe each field, in each dialogue box, in each menu. Unlike user manuals, they are not organized around user tasks, but may be alphabetized by keyword or sequenced according to the spatial arrangement of the software interface. Readers are assumed to be familiar with the software but need quick information on some aspect of the system.
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